Returns & Exchanges
At Love Your Lights, we want your home to shine bright; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all lighting fixtures are in their original packaging and have not been installed or modified.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Securely place the lighting products in their original boxes, ensuring all hardware, bulbs, and instruction manuals are included to prevent damage during transit.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing